Website Terms of Use

These Website Terms of Use (Terms) govern your access to and use of the website located at impressaatelier.com (Website), which is operated by Impressa Atelier Pty Ltd (ACN 695 833 704 / ABN 32 695 833 704) (we, us or our).

The Website is the marketing and information site for Impressa Atelier, a business-to-business software-as-a-service platform (Platform) that enables hotels and accommodation providers to offer dry cleaning and laundry services to their guests through a QR code web interface. Access to and use of the Platform itself is not governed by these Terms - it is governed by our separate B2B SaaS Terms of Service (SaaS Terms), which apply between us and each Subscriber.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

These Terms should be read together with our Website Disclaimer, Privacy Policy, and Cookie Policy. If there is any inconsistency between these Terms and another document we make available in relation to the Website, these Terms prevail to the extent of the inconsistency, unless the other document expressly states otherwise. If there is any inconsistency between these Terms and the SaaS Terms in relation to a Subscriber’s access to or use of the Platform, the SaaS Terms prevail.

In these Terms, you and your refers to you as a visitor to or user of the Website (whether or not you are also a representative of a Subscriber or prospective Subscriber).

OPERATIVE PROVISIONS

1. DEFINITIONS AND INTERPRETATION

Definitions

In these Terms, the following definitions apply:

Term	Meaning
Content	means all text, images, graphics, logos, audio, video, data, software, and other material displayed on, or made available through, the Website.
Force Majeure Event	has the meaning given in clause 10.3.
Intellectual Property	means all intellectual property rights, including patents, trade marks, designs, copyright, trade secrets, know-how, domain names, and any application or right to apply for registration of any of those rights.
Loss	means any loss, liability, cost, claim, expense, damage, charge, penalty, outgoing, or payment however arising, whether present, unascertained, immediate, future, or contingent, including reasonable legal costs on a solicitor and own client basis.
Platform	means the B2B software-as-a-service platform operated by us under the Impressa Atelier brand and made available to Subscribers under a separate B2B SaaS Terms of Service.
SaaS Terms	means the B2B SaaS Terms of Service entered into between us and a Subscriber that govern access to and use of the Platform.
Subscriber	means a hotel, accommodation provider, or other commercial entity that has entered into the SaaS Terms with us.
Terms	means these Website Terms of Use, as amended from time to time in accordance with clause 10.
Third Party Content	means any content, materials, links, advertisements, or resources provided by third parties and accessible through or linked from the Website.
Website	means the website located at impressaatelier.com, including all pages, subdomains, and content accessible through that address.

Interpretation

In these Terms, unless the context otherwise requires:

1. 1.1headings are for convenience only and do not affect interpretation;
2. 1.2the singular includes the plural and vice versa;
3. 1.3a reference to a person includes a corporation, partnership, joint venture, association, government body, or other entity;
4. 1.4a reference to a statute, regulation, or other law includes all amendments, consolidations, and replacements;
5. 1.5a reference to writing includes email; and
6. 1.6where a word or expression is given a particular meaning, other parts of speech and grammatical forms of that word or expression have a corresponding meaning.

2. ACCEPTANCE OF THESE TERMS

1. 2.1By accessing, browsing, or otherwise using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. 2.2The Website is intended for use by businesses (and the individuals representing those businesses) that are interested in subscribing to the Platform or that already subscribe to the Platform under the SaaS Terms. The Website is not designed for, or directed at, end consumers or guests of any hotel, and we do not enter into any contract for goods or services with guests through the Website.
3. 2.3If you are accessing the Website on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, you and your refers to that entity.
4. 2.4We may require you to agree to additional terms and conditions that apply to specific features or services available through the Website (including any subscriber portal, demo environment, or trial). Any such additional terms supplement and are to be read together with these Terms.

3. ACCESS TO THE WEBSITE

1. 3.1We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for the purposes of evaluating the Platform, managing your relationship with us as a Subscriber or prospective Subscriber, and accessing information that we make publicly available about Impressa Atelier.
2. 3.2We do not guarantee that the Website will be available at all times or that access will be uninterrupted, timely, secure, or error-free. We may suspend, restrict, or discontinue the Website or any feature of it at any time without notice to you.
3. 3.3You are responsible for making all arrangements necessary for you to access the Website, including obtaining a suitable internet connection and any hardware or software required.
4. 3.4We may, at our sole discretion, restrict or terminate your access to the Website at any time if we reasonably believe you have breached these Terms or for any other reason we consider appropriate, without liability to you. Access to the Platform itself is governed exclusively by the SaaS Terms.

4. MARKETING CONTENT AND PRODUCT INFORMATION

1. 4.1The Website contains marketing, product, and information Content describing the Platform, its features, integrations, pricing, case studies, and roadmap. Content of that kind is provided for general information only and is intended to give prospective Subscribers a high-level overview of the Platform.
2. 4.2You acknowledge and agree that:
   1. (a)descriptions of the Platform, its functionality, capabilities, and integrations on the Website may change over time and may not reflect the current functionality of the Platform at any given moment;
   2. (b)case studies, testimonials, and customer outcomes published on the Website describe the experience of particular Subscribers and do not constitute a representation or warranty that any other Subscriber will achieve the same or similar outcomes;
   3. (c)pricing, fees, and commercial terms displayed on the Website are indicative only. The applicable pricing, fees, and commercial terms for any actual subscription are those agreed between us and the Subscriber under the SaaS Terms; and
   4. (d)any forward-looking statement, product roadmap, or planned feature described on the Website is subject to change at our discretion and does not constitute a commitment to deliver a particular feature, integration, or product change.
3. 4.3The Website does not constitute an offer capable of acceptance. Any subscription to the Platform requires the Subscriber and us to enter into the SaaS Terms.

5. INTELLECTUAL PROPERTY

1. 5.1All Intellectual Property in and to the Website and its Content (including text, graphics, logos, images, software, and the design, selection, and arrangement of those materials) is owned by or licensed to us. Nothing in these Terms transfers any Intellectual Property to you.
2. 5.2You must not, without our prior written consent:
   1. (a)reproduce, copy, distribute, republish, download, display, post, or transmit any Content, except as permitted by these Terms;
   2. (b)modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the Website;
   3. (c)create derivative works based on the Website or any Content;
   4. (d)frame or mirror any part of the Website on any other website or platform;
   5. (e)use any data mining, robots, scraping, or similar data gathering or extraction methods on the Website (including for the purpose of training or developing a competing product or for any large language or generative model);
   6. (f)use the Website or any Content to develop, train, or fine-tune any competing product or service, or any machine learning model; or
   7. (g)remove, alter, or obscure any copyright, trade mark, or other proprietary notice on the Website or in any Content.
3. 5.3You may view and print Content from the Website for the legitimate internal business purposes of evaluating the Platform or managing your relationship with us, provided that you do not remove or alter any copyright, trade mark, or other proprietary notices.
4. 5.4If you provide us with any feedback, suggestions, or ideas about the Website or the Platform, you assign to us all Intellectual Property rights in that feedback and we may use it for any purpose without compensation or attribution to you.

6. USER CONDUCT

1. 6.1When using the Website, you must:
   1. (a)comply with all applicable laws, regulations, and these Terms;
   2. (b)not use the Website for any unlawful, fraudulent, or harmful purpose;
   3. (c)not transmit any material that is defamatory, offensive, obscene, threatening, harassing, discriminatory, or otherwise objectionable;
   4. (d)not introduce any virus, trojan horse, worm, logic bomb, or other material that is malicious or technologically harmful;
   5. (e)not attempt to gain unauthorised access to the Website, any subscriber portal, the Platform, the server on which the Website is stored, or any server, computer, or database connected to the Website or the Platform; and
   6. (f)not interfere with or disrupt the integrity or performance of the Website or the Platform.
2. 6.2We reserve the right to investigate any suspected breach of this clause 6 and to take any action we consider appropriate, including suspending or terminating your access to the Website, removing content, and reporting suspected unlawful activity to relevant law enforcement authorities.

7. DISCLAIMERS

1. 7.1The Website and all Content are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all representations, warranties, and conditions of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
2. 7.2Without limiting clause 7.1, we do not warrant or represent that:
   1. (a)the Content on the Website (including marketing claims, case studies, integration descriptions, and pricing) is accurate, complete, reliable, current, or free from errors;
   2. (b)the Website will be available without interruption or that any defects will be corrected;
   3. (c)the Website, the servers that make it available, or any files transmitted from or through the Website are free of viruses or other harmful components; or
   4. (d)the Platform will achieve any particular operational, commercial, or financial outcome for a Subscriber.
3. 7.3Any Content provided on the Website is for general informational purposes only and does not constitute professional, legal, financial, tax, accounting, technology, security, or operational advice. You should not rely on any Content as a substitute for obtaining appropriate professional advice. Further detail is set out in our Website Disclaimer.

8. LIMITATION OF LIABILITY

1. 8.1To the maximum extent permitted by law, we exclude all liability (whether in contract, tort (including negligence), statute, or otherwise) for any Loss arising out of or in connection with your access to or use of, or inability to access or use, the Website, including any Loss arising from:
   1. (a)any errors, omissions, or inaccuracies in any Content;
   2. (b)any reliance placed on any Content (including any marketing or forward-looking statement);
   3. (c)any interruption, suspension, or discontinuation of the Website;
   4. (d)any viruses or other harmful components transmitted through the Website;
   5. (e)any unauthorised access to or use of our servers or any personal information stored on them; or
   6. (f)any Third Party Content accessed through or linked from the Website.
2. 8.2To the extent that our liability cannot be excluded by law, our total aggregate liability to you for all claims arising out of or in connection with the Website (other than any claims relating to a subscription to the Platform, which are dealt with in the SaaS Terms) is limited, at our option, to the resupply of the relevant Content or the payment of AUD $100.
3. 8.3Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

9. THIRD PARTY LINKS AND CONTENT

1. 9.1The Website may contain Third Party Content or links to third party websites, resources, or services that are not owned or controlled by us, including integration partners, payment processors, hosting providers, social media platforms, and industry associations. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any Third Party Content or third party websites.
2. 9.2The inclusion of any link or item of Third Party Content on the Website does not imply our endorsement, sponsorship, or recommendation of the linked website or the relevant third party, or any association with its operators.
3. 9.3You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any Loss caused or alleged to be caused by or in connection with the use of or reliance on any Third Party Content.

10. MODIFICATIONS AND FORCE MAJEURE

1. 10.1We reserve the right to amend, modify, or replace these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting the updated Terms on the Website. It is your responsibility to review these Terms periodically. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. Where the changes are material, we will use reasonable endeavours to provide notice by posting a prominent notice on the Website or by other appropriate means.
2. 10.2We are not liable for any failure or delay in making the Website available or performing any obligation in connection with these Terms to the extent that the failure or delay is caused directly by a Force Majeure Event, provided that we use reasonable endeavours to minimise the impact and to resume normal service as soon as practicable.
3. 10.3Force Majeure Event means any event or circumstance beyond our reasonable control, including acts of God, flood, earthquake, storm, cyclone or other natural disaster, epidemic, pandemic or public health emergency, war, invasion, acts of terrorism, riot or civil unrest, government action, law, regulation, order or embargo, failure of third party infrastructure (including telecommunications, power networks, or cloud computing services), and cyberattack, distributed denial of service attack, or other malicious interference with digital infrastructure. A Force Majeure Event does not include financial difficulty or inability to pay.

11. GENERAL

1. 11.1Governing Law: these Terms are governed by and construed in accordance with the laws of Victoria, Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.
2. 11.2Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be severed from these Terms and the remaining provisions will continue in full force and effect.
3. 11.3Waiver: A failure or delay by us in exercising any right, power, or remedy under these Terms does not operate as a waiver of that right, power, or remedy. A single or partial exercise of any right, power, or remedy does not preclude any other or further exercise of that right or any other right, power, or remedy.
4. 11.4Entire Agreement: these Terms, together with our Website Disclaimer and Cookie Policy and Privacy Policy and the SaaS Terms (where applicable) constitute the entire agreement between you and us in relation to your access to and use of the Website and supersede all prior agreements, representations, and understandings.
5. 11.5Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to any third party without your consent.
6. 11.6Contact: Impressa Atelier Pty Ltd can be contacted at support@impressaatelier.com or by writing to Level 10, 369 Royal Parade, Parkville, VIC 3052 Australia.